Pre-authorisation

Pre-authorisation Pre-authorisation is when the scheme needs to approve certain treatment, procedures, scans, or hospital admissions before they happen. It is a normal part of medical scheme administration and is especially common for planned hospital care and some...

Network Providers

Network Providers /DSPs A network provider is a doctor, specialist, hospital, or pharmacy that has an agreement with the scheme to provide services at agreed rates. A DSP, or Designated Service Provider, is the provider a scheme may require you to use for certain...

Medical Savings Accounts

Medical Savings Accounts A medical savings account is a portion of your medical scheme contribution set aside for approved day-to-day healthcare expenses, depending on the option you have chosen. It is commonly used for things like GP visits, medicine, and other...

PMBs

Prescribed Minimum Benefits (PMBs) PMBs, or Prescribed Minimum Benefits, are a set of minimum health benefits that all registered medical schemes in South Africa must cover by law. They include emergency medical conditions and cover for a defined list of conditions...

Late Joiner Penalties

Late Joiner Penalties A late joiner penalty is an extra amount that can be added to your monthly contribution if you join a medical scheme later in life without enough previous medical scheme cover. In South Africa, this generally becomes relevant from age 35, and...

Waiting Periods

Waiting Periods/Exclusions A waiting period means you have joined the scheme and you are paying contributions, but certain benefits are not available immediately. Under South African medical scheme rules, a scheme may apply a general waiting period of up to 3 months...